Frequently Asked Questions

Ordering and Shipping

1. How do I place an order?

To place an order, simply browse our collection, select the items you love, choose your size, and click "Add to Cart." When you're ready, proceed to checkout and follow the prompts to complete your purchase.

2. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Klarna, shop etc. for a secure and convenient checkout experience.

3. How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within 2 business days and delivered within 3 to 14 business days. For more details, please visit our Shipping Policy page.

Returns and Exchanges

4. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please refer to our Returns Policy for detailed information on eligibility, timelines, and how to initiate a return.

5. Can I exchange an item for a different size or color?

Yes, we offer exchanges for size and color. Please review our Exchange Policy for instructions on how to initiate an exchange and any associated terms.

Sizing and Fit

6. How do I know what size to choose?

We've provided a comprehensive Size Guide to help you find the perfect fit. You can find it on each product page for reference. If you have any questions about sizing, please contact us at support@arionsfashion.com for further assistance.

7. What if the item I receive doesn't fit correctly?

If you receive an item that doesn't fit, please refer to our Returns Policy for information on how to initiate a return.

Product Care

8. How should I care for my Arion's Fashion garments?

To ensure the longevity of your Arion's Fashion pieces, we recommend following the care instructions provided on the product label. Additionally, you can contact us at support@arionsfashion.com for further assistance.

Ethical and Sustainable Practices

9. What steps does Arion's Fashion take to be sustainable and ethical?

At Arion's Fashion, we're committed to ethical and sustainable practices. For a detailed overview of our efforts, please visit our Sustainability page.

Contact Us

10. How can I get in touch with the Arion's Fashion team?

You can reach out to us via email at support@arionsfashion.com. Our dedicated customer support team is here to assist you.